With a stable $100,000.00 USD + revenue within 3 months, VIP status is granted to our valuable vendors. VIP vendors receive extended service and assistance directly from our top agents.
VIP Vendors should meet the following requirements:
Maintain a monthly revenue of $100,000.00 USD + or be close to this threshold.
Having made remarkable sales progress over several months while using CopeCart.
Being an active vendor on the CopeCart US platform.
Being a VIP vendor guarantees you will receive world-class support from our dedicated agents. It allows you to benefit from our extended services and receive proper support in order to increase your success.
Benefits for VIP Vendors
Exclusive access to a personal VIP Relationship Manager who is there for you from Monday to Friday from 09:00 to 18:00 EST. If you have any questions or concerns, you can easily contact your VIP Relationship Manager in your personal VIP chat group and receive fast and reliable assistance.
We ensure our VIP Vendors can experience the highest level of service and support, we're committed to supporting you on your journey. Your personal VIP Relationship Manager is always ready to assist.
Priority processing of requests and IT tickets.
As a VIP Vendor, you enjoy special priority in the processing of requests. If you have an issue with your dashboard, a question related to your latest payout, or a feature in mind that is not yet implemented but that you would like to see, you can simply contact your personal VIP Relationship Manager. We will gladly take your request and work on it in order to provide a fast solution. Our goal is to provide our VIP Vendors with excellent service and to respond to their needs. Your personal VIP Relationship Manager specializes in listening to your concerns and ensuring that your ideas and suggestions are carefully considered. We value your feedback and always strive to improve our software according to the wishes of our VIP customers.
Immediate assistance with open cases
As a VIP vendor, you receive immediate assistance with open cases. We process your concerns without delay and work directly on a solution. You will be regularly informed about the processing status, so that you are always up to date. At CopeCart there is no backlog of unprocessed requests for VIP vendors. Your concerns are our top priority, and we want to make sure you receive smooth and timely support. Our dedicated team is always ready to assist you promptly and ensure that your requirements are met as soon as possible.
Feedback meetings
Are you stuck and don't know what to do next? Do you feel like you've reached your limits and your revenue has hit a low point? Would you like to talk about your experience with CopeCart?
In our regular feedback sessions, you will have the opportunity to freely discuss your ideas, receive valuable advice, and make insightful suggestions. We want to deepen our collaboration with you and look for solutions together to support you on your way to success. Your feedback and experiences are extremely important to us, and we are here to guide you through potential challenges and discover new perspectives. Let's work together and realize your full potential!
Best regards
Your CopeCart US Team