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Account types at CopeCart

Account types, user types

Marisol Fernandez avatar
Written by Marisol Fernandez
Updated over 2 months ago

What can you expect?

  • Introduction to the account types

  • Division of the account types

Let's get started!

We already know that CopeCart works with a reseller model in the field of online business. Any interested party can order and pay for the products to be sold at CopeCart without being registered.

If you want to be a seller at CopeCart instead of a buyer, and thus sell your own products or promote and sell products from other sellers for an appropriate fee, you should be a registered user.

Account types

There are three account types of CopeCart users: buyers, vendors and affiliates

Buyers are the only users who are not registered with CopeCart, and they can only buy products.

Users registered with CopeCart receive all statistical and analytical reports, performance and sales dynamics reports, sales reports for different time periods. Besides, CopeCart provides Vendors and Affiliates with dynamic statistics on buyers' activities and enables clear and easy tracking of revenues/payouts.

  • Vendors

The Vendor is a user registered with CopeCart who creates and sells products. The Vendor is a product owner who manages and configures all product details such as product name, description, price, and payment information. The Vendor decides whether it is possible to cooperate with affiliates or other Vendors in selling a product, and determines the share that will be paid to the Affiliate or other Vendor.

The Vendor can sell its own products as well as products of other Vendors. In other words, the Vendor Account allows the user to function as a vendor and an affiliate at the same time.

  • JVP (Joint Venture Partner)

Joint Venture Partner is a user registered with CopeCart as a Vendor. A Joint Venture Partner contributes to another Vendor's product by developing, testing, and/or promoting it. Essentially, a Joint Venture Partnership is a collaboration between two or more Vendors on a product.

For example, you're developing a piece of software, but you're missing some skills. So you ask another vendor to help you. That vendor then becomes your joint venture partner, and the revenue is split between the two of you.

How the revenue is split between all JVPs can be found here: JVP at CopeCart

  • Can I create my own products and sell other vendors' products?

With a vendor account, you can.

With an affiliate account, you can only sell other vendors' products.

  • Can an affiliate be a JVP?

Affiliates and Vendors can be JVP's.

Unfortunately, if you have an affiliate account, it is not possible to view your JVP sales in your dashboard. So that you can still see your sales, proceed as follows:

1.Go to your account settings

2. Go to "Account Type

3. Select "Vendor" and confirm with the green save button in the upper right corner.

4. You can now view your JVP sales in the transactions.

5. Then directly change the account type to "Affiliate" again and save this with the green save button.

  • Affiliates

An affiliate is a user registered with CopeCart who sells products of other people (Vendors) and receives a fixed commission for it. In other words, an Affiliate is an employee who promotes the Vendor's products and sells them through a special link.

NB: If the product is not purchased through the corresponding affiliate link, an affiliate does not receive affiliate commission.

In order to sell products of other Vendors, the Affiliate should send a request for cooperation to a Vendor. If the request has been confirmed, the affiliate will receive a corresponding fee each time the product is purchased through that affiliate's link. If the request has been denied, no affiliate link can be provided, so the affiliate will not be able to promote and sell the product.

Can an affiliate create his own products?

No. Only Vendors can create the products.

  • Logisticians

Logisticians are affiliates with advanced privileges. They are a special group of users set up to maintain and track all shipping activities.

The Affiliate becomes a Logistician when a Vendor adds them as a Logistician. The Affiliate cannot request logistic rights.

How to add a logistician is described here: Logistician CopeCart
โ€‹
โ€‹Can a user with a vendor account become a logistician?

No. Only an affiliate account allows becoming a logistician.

Can a registered user be an affiliate for one vendor and a logistician for another?

Yes. Logistics permissions are valid only for one cooperation between vendor and affiliate. For all other vendors, exactly this affiliate will be only one affiliate.

  • Team members

They can create an account by an invitation sent by the vendor to partially access the vendor's account.

They are able to make a few changes or see some sections of the vendor's account. They can also make sales and edit the products, however they will not receive a commission and they do not need to go through the account validation process.

Find more about the Team Management Feature: Team Management at CopeCart US

  • Sellers

Sellers, or distributors, are affiliates with advanced permissions. They are a special group of users created to sell products through the Phone Quote feature.

Can a user with a Vendor account become a seller?

No. Only an affiliate account allows becoming a vendor.

Discover more about sellers here: Sales partner at CopeCart


For further questions, please feel free to contact our support team at support-us@copecart.com.

Best regards

Your CopeCart US Team

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