Klarna payments are now available on CopeCart! As a vendor, this gives you the chance to offer your customers a real-time financing option that allows customers to pay for their purchase over time. Klarna turns an expensive one-time payment into an affordable payment plan, customized for each individual customer. The introduction of Klarna payments opens up a new dimension of customer satisfaction and increased sales potential for you as a vendor on CopeCart. Use Klarna as an opportunity to close more deals.
Here's how you can activate the Klarna payment option for your products:
Log in to your CopeCart account - https://copecart.com/en-us/home-us.
Go to the Product tab on the left-hand panel and identify the product you want to activate the Klarna payment option.
Click on "Edit" for the selected product.
Go to the "Payment Options" section.
Select "Klarna" from the list of available payment options.
Click the "Save" button (select the green save button on the top right).
Your customers will then see the "Klarna" payment option at checkout. Please note that Klarna is only available for US customers.
Advantages of Klarna for your customers
Klarna opens up a wide range of options for you as a vendor on CopeCart to meet the needs of your customers:
Immediate approval: Your customers will find out if they are approved for this payment method in real time.
Buy Now, Pay Later: Your customers have the freedom to make the purchase and postpone the payment to a later date to better manage their financial planning.
Convenient installment payment: Your customers can spread the cost of their purchases over several months to buy products that may be outside their immediate budget.
Advantages of Klarna as a vendor
Make your high-ticket offer affordable for the masses. Turn a high-ticket course into an afforable payment plan customized for each customer's needs.
Increase in sales: The different Klarna payment plans can help to increase conversion rates, thus increasing your sales.
Expanded offering: By integrating Klarna, you can offer your customers a new payment option, which increases your attractiveness.
Higher satisfaction of your customers: They appreciate the flexibility Klarna offers them, which can lead to increased satisfaction with your offerings.
Fast processing: As a vendor, you receive the full purchase amount immediately, regardless of the customer's customized payment plan that was set up with Klarna.
Requirements for your customers
Minimum legal age of 18 years: Your customers must be at least 18 years old to purchase your products. Klarna aims to ensure that the contract is effective and to protect both parties from unforeseen challenges.
Billing address must match delivery and registration address: To maximize security and minimize risks, your customers must provide a valid address that matches both the delivery address and the registered residence address.
Successful identity and credit checks: For you and your customers to build a successful and long-term relationship, the identity, and creditworthiness of your buyers will be checked during the sale. This check is performed by Klarna directly and serves the protection and security of both parties. After the buyer has successfully passed the check, the purchase is completed and finalized.
IPN Integration
Why an IPN Integration is necessary for using Klarna at CopeCart?
We want to ensure that your experience with CopeCart and Klarna is as seamless as possible. That's why we'd like to inform you about the significance of an IPN integration (Instant Payment Notification) in relation to using Klarna. To ensure that transactions are processed seamlessly and that you provide the best services, setting up an IPN integration is crucial.
The IPN integration enables instant notification about completed payments. When a customer pays through Klarna, we immediately receive information about the transaction, such as the payment amount, transaction ID, and the buyer. This allows us to trigger automated processes, such as sending order confirmations or granting access to digital products. The IPN integration contributes to optimizing communication between you as a vendor and your customers. Furthermore, it ensures the accurate processing of payments and minimizes manual interventions.
Please ensure that your IPN integration is correctly set up to make the most out of using Klarna and CopeCart. For detailed information on setting up an IPN integration, we recommend our articles:
FAQ
What happens if my customer cannot pay his installments with Klarna?
As a CopeCart vendor, you don't need to worry about customers defaulting on their installment payments. If the customer cannot pay the installments via Klarna, this will be handled directly between Klarna and the customer.
Klarna makes the money available to CopeCart directly after the purchase, which means that business operations run smoothly for you as a vendor.
The advantage for you as a vendor is that Klarna provides the total amount to CopeCart immediately after a purchase has been completed, regardless of whether the customer has continued to pay the installment plan with Klarna or not.
This ensures that payments can be made to CopeCart, and thus to the Vendor, regardless of possible payment defaults. Klarna assumes responsibility for processing payment defaults, thus maintaining the financial integrity of the system.
Can Klarna also be used for phone offers?
Yes! Please inform your salesperson that to offer Klarna as the payment method they must offer the product as a "one-time" payment option.
Can Klarna also be used for upsells?
Yes, but there is a restriction that Klarna can only be used for upsells with a one-time payment, just like the main product. For upsells that are sold as subscriptions or include trial periods, Klarna cannot be offered as an option. Read more about upsells here.
Can Klarna be used worldwide?
At CopeCart Americas, Klarna is available only for customers in the USA.
What are the CopeCart fees when using Klarna?
There is a fee when using Klarna as a payment method via CopeCart. Please contact the CopeCart Sales Team for more details.
If you have any questions about integrating Klarna into your sales strategy or communicating the benefits to your customers, our customer support team is here to help. Together we will make sure you get the most out of Klarna payment options.
*Please note that Klarna decides which installment payment options are offered to your customers when purchasing with Klarna, CopeCart has no influence on this.
If you have any more questions, our CopeCart US Support team is always here to help you at support-us@copecart.com
Best regards
Your CopeCart Team