# Cope Cart Americas Help Center

> Help center for CopeCart US

## English

### Start with CopeCart

- [Start as a vendor with CopeCart](https://help-us.copecart.com/en/articles/9330201-start-as-a-vendor-with-copecart.md): Start at CopeCart, account creation, invoice automation, affiliate marketing, traffic increase, CopeCart marketplace
- [The CopeCart Marketplace](https://help-us.copecart.com/en/articles/9330205-the-copecart-marketplace.md): affiliate partner, vendor, search function, product listing, affiliate marketing
- [Advantages of CopeCart](https://help-us.copecart.com/en/articles/9330214-advantages-of-copecart.md): What is CopeCart, product management, payment methods, affiliates, customer support, commissions, tracking
- [How to save your tax information in the account](https://help-us.copecart.com/en/articles/9330219-how-to-save-your-tax-information-in-the-account.md): Tax number, company form, save changes, Account validation \(KYC\), tax information, update, payout
- [Start with CopeCart as Affiliate](https://help-us.copecart.com/en/articles/9330195-start-with-copecart-as-affiliate.md): Vendor and affiliate explanation, What is CopeCart, How to get started, Affiliate link, Account verification \(KYC\), Tips
- [Payout Process](https://help-us.copecart.com/en/articles/9149275-payout-process.md): Learn all about your payouts, including dates, intervals, and the process.
- [Currencies at CopeCart](https://help-us.copecart.com/en/articles/9957392-currencies-at-copecart.md): Euro, US Dollar, UAE Dirham, Regions, Dubai, Europe, USA
- [Your CopeCart account](https://help-us.copecart.com/en/articles/9283466-your-copecart-account.md): Account settings, account changes, tracking, name change, company name change, address change, tax ID change, logo
- [Data safe at CopeCart](https://help-us.copecart.com/en/articles/10269886-data-safe-at-copecart.md)
- [Phone and Email Verification: A Step-by-Step Guide](https://help-us.copecart.com/en/articles/10261927-phone-and-email-verification-a-step-by-step-guide.md)

### IPN integration and IT support

- [How do I pre-fill fields on the order form?](https://help-us.copecart.com/en/articles/9330330-how-do-i-pre-fill-fields-on-the-order-form.md): Fields on the order form before filling \(by GET parameters\)
- [Button templates](https://help-us.copecart.com/en/articles/9330336-button-templates.md): Meaning and use of buttons, selection of different button templates, Code
- [Sales Tracking](https://help-us.copecart.com/en/articles/9330349-sales-tracking.md): IPN tracking, Google Analytics, Facebook Pixel, Tracking
- [Add a Thank you Page](https://help-us.copecart.com/en/articles/9330361-add-a-thank-you-page.md): What is a thank you page and how do you add it to your product?, order, order confirmation
- [Enable tracking](https://help-us.copecart.com/en/articles/9330364-enable-tracking.md): Activation/Setup Tracking, Tracking Tools/Settings, Facebook Pixel, Google analytics
- [Connection to Slack via Zapier](https://help-us.copecart.com/en/articles/9330373-connection-to-slack-via-zapier.md): Slack, IPN, API, Integration
- [Integration Mailchimp via Zapier](https://help-us.copecart.com/en/articles/9330377-integration-mailchimp-via-zapier.md): Mailchimp, IPN
- [Integration Salesforce via Zapier](https://help-us.copecart.com/en/articles/9330378-integration-salesforce-via-zapier.md): Salesforce, IPN
- [Connection with Google Sheets via Zapier](https://help-us.copecart.com/en/articles/9330386-connection-with-google-sheets-via-zapier.md): Google Sheets, IPN
- [Connection to HubSpot](https://help-us.copecart.com/en/articles/9330395-connection-to-hubspot.md): HubSpot, IPN
- [Multi-device webinar tracking](https://help-us.copecart.com/en/articles/9330420-multi-device-webinar-tracking.md): Instructions for multi-device webinar tracking, assignment of affiliate IDs, webinar tracking
- [Connection to Zapier](https://help-us.copecart.com/en/articles/9270243-connection-to-zapier.md): Integrations via Zapier
- [IPN](https://help-us.copecart.com/en/articles/9302882-ipn.md): What exactly is IPN and how can you use it with CopeCart?
- [Connection to Mentortools](https://help-us.copecart.com/en/articles/9330428-connection-to-mentortools.md): IPN
- [Connection to 4Leads via your CopeCart account](https://help-us.copecart.com/en/articles/9330429-connection-to-4leads-via-your-copecart-account.md): IPN
- [Connection to Coachy via your CopeCart account](https://help-us.copecart.com/en/articles/9354337-connection-to-coachy-via-your-copecart-account.md): Coachy, IPN
- [Connection to FunnelCockpit](https://help-us.copecart.com/en/articles/9330441-connection-to-funnelcockpit.md)
- [Connection to Kajabi via your CopeCart account](https://help-us.copecart.com/en/articles/9354349-connection-to-kajabi-via-your-copecart-account.md): Kajabi, IPN
- [Connection to KlickTipp via Zapier](https://help-us.copecart.com/en/articles/9354355-connection-to-klicktipp-via-zapier.md): KlickTipp, IPN
- [Create upsell page](https://help-us.copecart.com/en/articles/9200148-create-upsell-page.md): Advantages of upsells, creating your upsell page, integration
- [Connection to DigiMember](https://help-us.copecart.com/en/articles/9354340-connection-to-digimember.md): DigiMember, IPN
- [Connection to Memberspot via your CopeCart account](https://help-us.copecart.com/en/articles/9354361-connection-to-memberspot-via-your-copecart-account.md): Memerspot, IPN
- [Integration ActiveCampaign via Zapier](https://help-us.copecart.com/en/articles/9977689-integration-activecampaign-via-zapier.md): Active campaign, IPN
- [Connection to Trello via Zapier](https://help-us.copecart.com/en/articles/9981946-connection-to-trello-via-zapier.md): Trello, IPN
- [Connection to DigiMember via Zapier](https://help-us.copecart.com/en/articles/9981962-connection-to-digimember-via-zapier.md): DigiMember, Zapier, IPN
- [Connection to Skool](https://help-us.copecart.com/en/articles/9981970-connection-to-skool.md): IPN, Skool
- [How do I create an affiliate program for upsells?](https://help-us.copecart.com/en/articles/9986198-how-do-i-create-an-affiliate-program-for-upsells.md): Create partner program for upsells, automatic release for upsells, Upsell Funnel
- [Upsell Button Templates](https://help-us.copecart.com/en/articles/9986193-upsell-button-templates.md): Templates for your upsell button and tips/ recommendations for upsell buttons/ sale buttons, embed code, code

### Everything about Affiliates

- [Access Your Affiliate Link in the Marketplace as an Affiliate](https://help-us.copecart.com/en/articles/9283469-access-your-affiliate-link-in-the-marketplace-as-an-affiliate.md): Generate Affiliate Links, Manage Vendor Partnerships, and Terminate Affiliation in CopeCart Marketplace
- [Create a unique affiliate registration link as a vendor](https://help-us.copecart.com/en/articles/9283832-create-a-unique-affiliate-registration-link-as-a-vendor.md): Simplification of your affiliate products, create massive affiliate link.
- [Activate affiliate program](https://help-us.copecart.com/en/articles/9562932-activate-affiliate-program.md): How can you add affiliates to your products and list your product on the CopeCart marketplace?
- [How do I get my affiliate link?](https://help-us.copecart.com/en/articles/9562993-how-do-i-get-my-affiliate-link.md): Get affiliate link for different products
- [Why did I not receive my affiliate commission?](https://help-us.copecart.com/en/articles/9975968-why-did-i-not-receive-my-affiliate-commission.md): Affiliate commission, missing payment
- [Affiliate Management - Approval of affiliate requests](https://help-us.copecart.com/en/articles/9977602-affiliate-management-approval-of-affiliate-requests.md): Manually confirm, reject, or automatically accept affiliate requests, terminate affiliate cooperation, change commissions
- [Creating an affiliate link manually as a vendor/ Adding an affiliate to the product](https://help-us.copecart.com/en/articles/9976065-creating-an-affiliate-link-manually-as-a-vendor-adding-an-affiliate-to-the-product.md): Configure affiliate link manually, manually deposit affiliate, deposit/save affiliate partnership, save affiliate
- [How to create your affiliate link](https://help-us.copecart.com/en/articles/9976095-how-to-create-your-affiliate-link.md): generate in the CopeCart marketplace, creation of the affiliate link by the vendor, termination of the affiliate partnership, and affiliate
- [How to get started as an affiliate](https://help-us.copecart.com/en/articles/9987845-how-to-get-started-as-an-affiliate.md): Tips and tools for your career as an affiliate, what is CopeCart, how to get started, start at CopeCart, earn money with CopeCart
- [Using CopeAffiliate as a Vendor – How to Get Started](https://help-us.copecart.com/en/articles/13452204-using-copeaffiliate-as-a-vendor-how-to-get-started.md)

### CopeCart Advanced

- [Phone Offer Feature at CopeCart - Selling made easy by phone](https://help-us.copecart.com/en/articles/9971568-phone-offer-feature-at-copecart-selling-made-easy-by-phone.md): Phone sales, feature overview, vendor/affiliate view, phone feature, telephone sale
- [VIP Vendors at CopeCart](https://help-us.copecart.com/en/articles/9971832-vip-vendors-at-copecart.md): VIP Service, VIP-Vendor, VIP Relationship Manager
- [The CopeCart Award](https://help-us.copecart.com/en/articles/9953121-the-copecart-award.md): Sales, processing and shipping of your award
- [Team Management at CopeCart US](https://help-us.copecart.com/en/articles/9284001-team-management-at-copecart-us.md): Distribute the task between your team members without using your vendor account.
- [One Click Shop - CopeCart Shop - create and edit](https://help-us.copecart.com/en/articles/9300612-one-click-shop-copecart-shop-create-and-edit.md): Create/edit store, make settings
- [Configure tracking key at CopeCart](https://help-us.copecart.com/en/articles/9330933-configure-tracking-key-at-copecart.md): Tracking keys for vendors and affiliates, Google Analytics, Facebook Pixel
- [Sales partner at CopeCart](https://help-us.copecart.com/en/articles/9596992-sales-partner-at-copecart.md): Add and delete salespeople, salesperson, sales, team management, team
- [Joint-venture-partnership](https://help-us.copecart.com/en/articles/9986227-joint-venture-partnership.md): JVP at a glance, revenue distribution, what is joint venture partnership, distribution of sales
- [Logistician at CopeCart](https://help-us.copecart.com/en/articles/9997967-logistician-at-copecart.md): Add or delete logistician, Logistics, services
- [Link for your phone sale](https://help-us.copecart.com/en/articles/9997974-link-for-your-phone-sale.md): phone sale, tele sale generating link for the phone sale
- [IPN documentations](https://help-us.copecart.com/en/articles/9302890-ipn-documentations.md)
- [Your event with CopeTicket](https://help-us.copecart.com/en/articles/11419987-your-event-with-copeticket.md): Event, QR code, QR scanner, event, ticket, ticket system, live event
- [Payva](https://help-us.copecart.com/en/articles/11570966-payva.md)
- [CopeCheck](https://help-us.copecart.com/en/articles/13159281-copecheck.md)

### CopeCart for Customers

- [Change of your payment details for installment payments/ Early settlement of your installment payments](https://help-us.copecart.com/en/articles/9971911-change-of-your-payment-details-for-installment-payments-early-settlement-of-your-installment-payments.md): Update, change account details, change IBAN, replace an existing installment payment, end installment payment early
- [How to Request a Refund as a Customer](https://help-us.copecart.com/en/articles/9974851-how-to-request-a-refund-as-a-customer.md): Find out if your purchase is eligible for a refund
- [Login Details for your ordered product](https://help-us.copecart.com/en/articles/9974816-login-details-for-your-ordered-product.md)
- [CopeCart Delivery FAQ: How products are sent to you](https://help-us.copecart.com/en/articles/10262279-copecart-delivery-faq-how-products-are-sent-to-you.md)
- [How to cancel a subscription as a customer](https://help-us.copecart.com/en/articles/9348743-how-to-cancel-a-subscription-as-a-customer.md): Cancel subscription, Unsubscribe, How do I cancel my subscription, Stop subscription, End membership, Terminate subscription

### Payments and refunds

- [Payment process, taxation, transaction overviews and credits at CopeCart](https://help-us.copecart.com/en/articles/9971910-payment-process-taxation-transaction-overviews-and-credits-at-copecart.md): Taxation, transaction overviews and credit notes at CopeCart, taxes, freelancer, self-employed, small business
- [Understanding the CopeCart Fee and Billing Process](https://help-us.copecart.com/en/articles/9149229-understanding-the-copecart-fee-and-billing-process.md): Discover how to calculate your post-CopeCart fee earnings.
- [Understanding Refunds and Chargebacks](https://help-us.copecart.com/en/articles/9149241-understanding-refunds-and-chargebacks.md): Gain an understanding of the contrast between a refund and a chargeback.
- [Refunds and chargebacks](https://help-us.copecart.com/en/articles/9149246-refunds-and-chargebacks.md): Learn the difference between chargebacks and refunds, their fees and resolution processes.
- [Dispute resolution process](https://help-us.copecart.com/en/articles/9149313-dispute-resolution-process.md): Description of Requirements for Dispute Resolution
- [Payment plans at CopeCart](https://help-us.copecart.com/en/articles/9283968-payment-plans-at-copecart.md): One-time payment, installment, subscription.
- [The Security Deposit](https://help-us.copecart.com/en/articles/9316042-the-security-deposit.md): Why and in what way are disbursements divided?
- [Initiate refund as a vendor](https://help-us.copecart.com/en/articles/9316049-initiate-refund-as-a-vendor.md): Reimbursement, Refund, Refunding, Refunds
- [Pause subscription and installments as a vendor](https://help-us.copecart.com/en/articles/9316131-pause-subscription-and-installments-as-a-vendor.md): Pause subscription and installments
- [No payment received](https://help-us.copecart.com/en/articles/9316133-no-payment-received.md): Late payout, no payout received, reasons, no payout date, no date, when next payout
- [Easy continuation of the installment payment with a new payment link](https://help-us.copecart.com/en/articles/9316145-easy-continuation-of-the-installment-payment-with-a-new-payment-link.md): In the event of a failed payment, a payment link can be created so that the installment payment can be resumed
- [Cancel subscriptions as a vendor](https://help-us.copecart.com/en/articles/9563013-cancel-subscriptions-as-a-vendor.md): Instructions for vendors to cancel a subscription
- [Payment Methods and Refunds](https://help-us.copecart.com/en/articles/9889014-payment-methods-and-refunds.md): Discover all payment methods for your customers and the refund policy
- [Transaction types and transaction status](https://help-us.copecart.com/en/articles/9982094-transaction-types-and-transaction-status.md): Transaction list, transactions at a glance, order overview, payment status, return status
- [Pay Later by PayPal](https://help-us.copecart.com/en/articles/9982266-pay-later-by-paypal.md): Pay Later PayPal, PayPal credit check, credit score PayPal
- [Fast Payout](https://help-us.copecart.com/en/articles/10262657-fast-payout.md)

### Everything about products

- [Editing a product](https://help-us.copecart.com/en/articles/9159900-editing-a-product.md): Instructions on how to edit your products.
- [Upsells](https://help-us.copecart.com/en/articles/9200304-upsells.md): addons, order bump, upsell funnel
- [How do I create an upsell funnel?](https://help-us.copecart.com/en/articles/9200336-how-do-i-create-an-upsell-funnel.md): Create/edit upsell funnel, upsell, addon, order bump
- [Product categories](https://help-us.copecart.com/en/articles/9310230-product-categories.md): Allowed product types as well as prohibited products
- [Promo codes](https://help-us.copecart.com/en/articles/9310254-promo-codes.md): Coupon, vouchers, discount code, code, promo, promocode, discount, delete coupon, voucher and subscriptions, installments
- [Delete product](https://help-us.copecart.com/en/articles/9316157-delete-product.md): Delete or deactivate product
- [AI at CopeCart](https://help-us.copecart.com/en/articles/9330940-ai-at-copecart.md): CopeCart provides you with AI as a feature to automate the creation of your product text
- [Addon products](https://help-us.copecart.com/en/articles/9330948-addon-products.md): Definition addon product, set price and edit, order bump
- [How do I create my product options?](https://help-us.copecart.com/en/articles/9330959-how-do-i-create-my-product-options.md): Create/edit product options
- [Upload file at CopeCart](https://help-us.copecart.com/en/articles/9986240-upload-file-at-copecart.md): Data safe and its restrictions for digital products, deposit file, upload pdf, upload file, doc, doc upload
- [E-book files at CopeCart](https://help-us.copecart.com/en/articles/9987842-e-book-files-at-copecart.md): E-book file upload, ZIP file, file upload
- [Promo Prices to Boost Sales](https://help-us.copecart.com/en/articles/9987852-promo-prices-to-boost-sales.md): Price reduction, reduction in price, price cut, lower price
- [Minimum Products Price and the Free Trial](https://help-us.copecart.com/en/articles/9987851-minimum-products-price-and-the-free-trial.md): Minimum price for your product at CopeCart, 0 Euro, free of charge, minimum price
- [Embed the promo codes on the URLs](https://help-us.copecart.com/en/articles/10012652-embed-the-promo-codes-on-the-urls.md): Embed voucher codes in URLs, automatically applying discounts when customers click the link
- [Product Promotion Page](https://help-us.copecart.com/en/articles/10211059-product-promotion-page.md)
- [Understanding Product Groups: A complete guide](https://help-us.copecart.com/en/articles/10262600-understanding-product-groups-a-complete-guide.md)

### FAQ

- [How do I delete my account?](https://help-us.copecart.com/en/articles/9330640-how-do-i-delete-my-account.md): You can delete your CopeCart account yourself, Deactivate account, Deactivate account
- [How do I make a test order?](https://help-us.copecart.com/en/articles/9330645-how-do-i-make-a-test-order.md): Explanation for a test order and FAQ
- [How can I download my affiliate partnerships?](https://help-us.copecart.com/en/articles/9330651-how-can-i-download-my-affiliate-partnerships.md): Download affiliate data, affiliate overview
- [FAQ: How do I find my username on CopeCart?](https://help-us.copecart.com/en/articles/9846078-faq-how-do-i-find-my-username-on-copecart.md): Find Username, CopeCart Username, Affiliate Name, Account Settings, Profile Information, Forgot Username, CopeCart Help, Affiliate-ID
- [How do I get my partner seal?](https://help-us.copecart.com/en/articles/9971810-how-do-i-get-my-partner-seal.md): Advantages and integration of the CopeCart Partner seal
- [FAQ Product validation](https://help-us.copecart.com/en/articles/9982086-faq-product-validation.md): Product rejected, product type, product category, reason for rejection, product approval, product released, product blocked, which category
- [Reporting Copyright Infringement or Suspicious Activity](https://help-us.copecart.com/en/articles/11780741-reporting-copyright-infringement-or-suspicious-activity.md)

### CopeCart Basics

- [Understanding Your Dashboard](https://help-us.copecart.com/en/articles/9330253-understanding-your-dashboard.md): Understand and leverage the statistics available in your CopeCart account.
- [How to Unsubscribe from the CopeCart Newsletter](https://help-us.copecart.com/en/articles/9330315-how-to-unsubscribe-from-the-copecart-newsletter.md): Newsletter, unsubscribe, emails
- [Order process/ Checkout options](https://help-us.copecart.com/en/articles/9971479-order-process-checkout-options.md): Checkout page, phone offer, phone sales, increase conversion rate, phone link, phone
- [Download invoice/ Create CSV file](https://help-us.copecart.com/en/articles/9330269-download-invoice-create-csv-file.md): Transaction overview/ Download invoices via your CopeCart account/ Create CSV file
- [How to create an account](https://help-us.copecart.com/en/articles/9149250-how-to-create-an-account.md): Gain a clear understanding of the fundamental steps for setting up an account on CopeCart US.
- [Changing your email address in your account](https://help-us.copecart.com/en/articles/9283777-changing-your-email-address-in-your-account.md): Update your email address
- [Dictionary](https://help-us.copecart.com/en/articles/9903205-dictionary.md)
- [Account Validation](https://help-us.copecart.com/en/articles/9149161-account-validation.md)
- [Account types at CopeCart](https://help-us.copecart.com/en/articles/9316171-account-types-at-copecart.md): Account types, user types
- [How to Download Your Payout Invoices](https://help-us.copecart.com/en/articles/9375667-how-to-download-your-payout-invoices.md): Downloading Payout invoices and paid orders.
- [Notifications](https://help-us.copecart.com/en/articles/9302966-notifications.md): Here you will be shown how to be notified when you have achieved a sale, for example.
- [Security at CopeCart: How to protect your CopeCart account](https://help-us.copecart.com/en/articles/9982234-security-at-copecart-how-to-protect-your-copecart-account.md): Data protection, password, data security
- [Return policy at CopeCart: A guide for vendors](https://help-us.copecart.com/en/articles/9982213-return-policy-at-copecart-a-guide-for-vendors.md): Revocation, return, chargeback, refund period, right of return, B2B, B2C, termination, cancellation, refund policy
- [Changing the payment method at CopeCart US](https://help-us.copecart.com/en/articles/9149316-changing-the-payment-method-at-copecart-us.md): You can discover how to change the payment method for an order.
- [KPI's of the mobile app dashboard](https://help-us.copecart.com/en/articles/9997958-kpi-s-of-the-mobile-app-dashboard.md): Explanation of KPI's in your dashboard and how you can use them, view for vendors and affiliates in the app
- [Understanding the Differences between being Customer and User](https://help-us.copecart.com/en/articles/10258649-understanding-the-differences-between-being-customer-and-user.md)
- [Income/Payouts information: Inside your dashboard](https://help-us.copecart.com/en/articles/10258681-income-payouts-information-inside-your-dashboard.md)