What can you expect?

What is the security retention?

In some cases, chargebacks and returns occur on received revenues from vendors and affiliates. In order to protect your Copecart account from excessive transaction fees and other financial risks, Copecart keeps a security retention as a precaution.

For this, we have the following regulation:

Copecart will transfer 80% of the amount to you on the next possible, payout date (maximum 14 days after successful order). For security reasons, the remaining 20% will be transferred to you after 40 days.

You can edit your payout interval as well as your minimum payouts in your account settings.

Example calculation

If you have income of $1000 on 27.08. and there is no chargeback to the customer, you will receive a payout of $800 (80% of the purchase amount) on the next possible date (i.e., 14.09.). After 40 days you will receive the remaining $200 (20% of the purchase amount), provided that there was no chargeback to the customer during this time.

For further questions, please contact our support team at support-us@copecart.com.

Best regards

Your CopeCart US Team